The Helpdesk is the first address for your customers when encountering problems. These customers have clear demands: fast and qualified solutions for their problems and continuous knowledge about the editing state.
That’s why you want to use a Helpdesk software. BDAdmin User Helpdesk gives you what you need.
The call-editing is mainly done in a single window. With the aid of the also-delivered User Frontend the user himself enters his request und automatically sees the editing state of his requests. Vast examination options give you the necessary transparency of the costs.
